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FAQ

What are configurable mechanical components?

Configurable components are products in which you can select specific design features, and see the price and delivery times at a glance.

The most used configurators include linear shafts, linear guides, miniature linear guides, aluminum extrusions and aluminum sheets. Select your specifications from material, surface treatment, length and diameter.

Tailor-made processing

Our “DHM projects” tool allows you to save different projects or lists of articles on our website and sort them when it suits you. You can easily add them to your cart by clicking the "Add Project to Cart" button, or you can quickly edit them by removing and adding products from any device by logging into your account.

You can also share projects in various ways. You can submit a read-only copy and the person you shared the project with can order directly on our website. For more details, go to your projects and click the “Share Project” link.

Alternatively, you can export the project to PDF or CSV so that you can always consult, even offline, the detailed list of products of your project.

It is also possible to make your project public on the dedicated page of our site, so that everyone can take inspiration for automation applications, 3D printing, IoT ...

A single point to find insights, application tips, videos, technical articles and tutorials, but not only, to support you during the development of your projects.

Thanks to the advanced search, browsing the categories and products of the DHM-online site is much easier. In fact, the advanced search allows you to search through filters by restricting the number of compatible components to your needs until you find what you were looking for.

The product comparison tool allows you to select up to 3 products at a time to compare. On the dedicated page you can compare the information and specifications of the selected products in a side-by-side format, simplifying the identification of similarities and differences between products.

Items can be easily removed or added to the cart by clicking on the appropriate button. Find out more

Nous avons rendu encore plus facile la vérification de la disponibilité des stocks et des prix, ainsi que l'achat de produits.

Sur chaque page produit, comme dans le panier avant de conclure la commande, vous pouvez vérifier l'inventaire en temps réel de l'article, avec le timing du matériel et les détails spécifiques concernant le traitement, le cas échéant.

Sont également indiqués les stocks pouvant être achetés en rupture de stock avec les délais relatifs aux arrivages et à la gestion par l'usine de fabrication.

DHM now offers you the option to save and share your cart. This way you can save the products for a future order, or forward your shopping cart to a colleague to place the order. You can also save multiple carts. For all the details, log into your cart and click on the "Share" or "Save" icon. You must be logged in to your account to be able to save your carts.

From the page dedicated to quick orders, you can quickly proceed with the order of all the products you need at once.

Just enter the store product code (reference - SKU), title, variant and quantity required. Click on "add to cart" and you will be ready to complete the purchase.

Alternatively, you can upload the product list (BOM): upload an Excel, CSV or tab-delimited file, with the title or product code and the desired quantity. You will find the example file on the dedicated page.

If you need support, assistance or need more information about a product, order or online service, we are at your disposal. In the Frequently Asked Questions (FAQ) section, you will easily find quick answers to the most common questions regarding orders, the account, the catalog and more. In addition, on each product page you can submit a specific request for technical support.
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Published : 2021-09-24

Dedicated Support

- Categories : Services myDHM

With the new site also grows the part of our support.

If you need assistance or need more information about a product, order, or online service, we're here to help. In the Frequently Asked Questions (FAQ) section you will easily find quick answers to common questions about orders, account, catalog and more. Also on each product page you can submit a specific request for technical support.

For business account holders and government customers you can take advantage of the online technical support chat.

Dedicated support allows you to have a direct connection to our team.

If the chat is offline you can refer to our customer service at 049 2701149.

Check out the section dedicated to frequently asked questions:

https://www.dhm-online.com/en/faqs

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The DHM-online portal is an easy-to-use resource for a variety of industries.

Provides mechanical and electronic components that can be used for 3D printing, automation, CNC machining, robotics, and educational lab applications. Thanks to the configurator, moreover, DHM allows designers, but not only, to customize many semi-finished products with the necessary specifications according to needs. In DHM the mentality is based on quality, guides in the choice of products and in the attitude towards customers, suppliers and the public. If you are looking for a reliable supplier for your business or a partner to help you achieve your goals around the world, you have just found it.