CONTACT US
We are here for you. How can we help you today?
In our "Assistance" section you can find the answers to the main doubts.
In case you haven't found what you are looking for, we are available.
Here you can find all the information and options to get in touch with our customer service.
Attention: Customer service is not available on weekends and on Italian national holidays.
Customer care:
Report a problem
Live chat: real-time support
Email: info@dhm-online.com
Phone: +39 0492701149
Technical support (for registered customers only):
Email: info@dhm-online.com
Administration and accounting:
Email: amministrazione@dhm-online.com
Request for cooperation:
Email: marketing@dhm-online.com
If you do not receive an answer to the phone calls, please send us an e-mail summarizing your request and leaving us a telephone number to be able to contact you. We will respond to you as soon as possible.
The usual response time for emails is 48 hours (excluding holidays).
The Live chat service is active from Monday to Friday, from 15:00 to 18:00.
Follow us on social networks:
I have suggestions for the site, who can I tell them to?
We collect all the ideas and suggestions in order to offer a better shopping experience to our customers.
You can report your suggestions to our customer service.
I found an error on your site!
We always double-check the contents of our site and the details of our products, but due to the large amount of information on our site, it may happen that we missed something.
If you have found an error, or an incorrect indication, please notify our customer service.
We will then make sure to resolve it as quickly as possible.
Can I buy as a reseller and take advantage of a dedicated price list?
We offer the possibility of volume purchases, with dedicated discounts.
Contact our customer service for all the details.