Our site relies on the “Feedaty” certified reviews service to give the customer the opportunity to evaluate their shopping experience on our online store. A few days after sending the order, Feedaty sends an email to the customer asking for his opinion on the shopping experience and the products received.
Feedaty is an external portal that receives only a few customer data: email, name and order number. No other data is transmitted to this company and the company itself does not use the data for advertising purposes, but only for the collection of reviews on our site.

The evaluation works through star points, where 5 stars correspond to the maximum of positive points. Also, you can leave a written review about the product.
Your ratings and reviews will also allow other users to have a better idea of ​​the product and our services: what are you waiting for to share your experience? Thanks for your helpful cooperation!

Guidelines for writing product reviews
In addition to evaluating the general ordering experience on our site, it is also possible to issue a review on the products purchased. In case you decide to write one or more product reviews, we ask you to follow the following guidelines:

• Focus solely on the product you want to rate and describe your actual experience with the product.
• The evaluation should be for the product only and not judge the site, customer service or courier. For any questions regarding these aspects, please contact our Customer Service.
• Provide specific details about the advantages and disadvantages of the product, if possible including the reasons why.
• Remember that the purpose of the evaluation is to be a support for other users who are considering the purchase, it is therefore useful to better describe your personal experience.

The stars to be awarded for the review are extremely important to us.
You are not obliged to assign the maximum, but we ask you not to underestimate your judgment.
Your comment is a step towards a project that will reward you too. The more you judge us positively, the more we would be able to be present and guarantee you maximum professionalism and courtesy. Therefore, if our service has been adapted to your needs, please leave 5 stars in the general review. If your rating is positive, then don't just leave 4 stars!
Remember that we are always available to understand what went wrong. Our Customer Service will be able to support you in the best possible way.

We remind all buyers that a review is a public writing with legal value and the author is directly responsible for it both in criminal and civil matters. We therefore reserve the right to cancel or block product reviews in the following cases:

• The review does not refer to the product itself.
• The review contains obscenities, profanities, defamations or language not appropriate for a public site.
• Advertising, pricing, spam or references to products or offers from other websites or competitors.
• Presence, in the review, of e-mail addresses, telephone numbers, links to other sites and contact information.
• Critical or malicious comments on other reviews, on the site or on people.
• Pictures showing the misuse of the products.