Return of a product
Our priority is customer satisfaction even after the purchase!
It is possible to return the goods received within 14 days (in reference to Legislative Decree 206/2005).
Purchases made from the website www.dhm-online.com provide the Consumer with a period of 14 days to withdraw from the distance contract (as established by Legislative Decree 21/2014 which implemented Directive 83/2011 / EU on rights of consumers). The fourteen days are understood to start from the moment in which the Consumer or a third party, other than the carrier and designated by the Consumer, acquires physical possession of the goods.
The deadline is calculated from the day of receipt of the goods.
Warning! Before proceeding with the return request, make sure you have consulted the provisions on returns in the General Conditions of Sale accepted at the time of purchase.